Complaints are an important source of information and feedback to Australian Affordable Housing Securities (AAHS). An effective means of resolving complaints is important to us to maintain confidence in AAHS’s products and services.

AAHS operates an efficient, fair and effective complaint and dispute resolution system to deal with complaints or disputes genuinely, fairly and consistently. We will attempt to resolve complaints as quickly as possible.

If you have a complaint about any aspect of the Australian Residential Investment Fund (ARIF) please refer to our Complaints Guide and complete the form below.

Feedback form